Privacy Policy
MoldRemediation.io is a referral service that connects homeowners and businesses with independent, licensed local mold remediation providers. This policy explains what we collect, how we use it, who we share it with, and the choices you have. Last updated June 22, 2026.
Who we are
MoldRemediation.io ("we," "us," or "our") runs this website as a lead-referral service. We do not perform mold inspection or remediation ourselves — we connect you with independent third-party contractors who do. Where this policy says "the providers we connect you with," it means those independent contractors.
Information we collect
We collect the information you give us, plus a limited amount of technical information gathered automatically when you use the site.
- Contact details you submit through our forms or by phone: your name, phone number, email address, and the details of your mold issue.
- Property or location information you choose to share so we can match you with a nearby provider.
- Technical data collected automatically: IP address, browser and device type, pages visited, and referring URLs, through cookies and similar technologies.
- Security signals from Cloudflare Turnstile, which we use to separate real visitors from automated abuse on our forms.
How we use your information
We use what you provide to connect you with one or more independent local remediation providers, to respond to your request, and to run and improve the site.
- To match you with and introduce you to independent local mold remediation providers.
- To contact you about your request by phone, text, or email.
- To operate, maintain, secure, and improve the website.
- To meet legal obligations and enforce our terms.
How we share your information
Because we are a referral service, the main thing we do with your contact and project details is share them with the independent local providers we match you with, so they can follow up on your request. Those providers are separate businesses; once your information reaches them, their own privacy practices govern how they handle it.
We may also share information with vendors who help us run the site (hosting, analytics, and form or anti-spam tools), and where the law requires it or to protect our rights. We do not sell your personal information for money.
Cookies and analytics
We use cookies and similar technologies to keep the site working, remember preferences, and understand how the site is used. We may use analytics tools that set their own cookies. You can control cookies in your browser settings; turning some off may affect how the site works.
Third-party services
The site relies on third-party services such as our web host, analytics, and Cloudflare Turnstile for form security. These vendors process data on our behalf under their own terms and privacy policies. Links to third-party websites are provided for convenience, and we are not responsible for their content or privacy practices.
Data retention
We keep the information you submit for as long as we need it to connect you with a provider, respond to your request, meet legal or recordkeeping requirements, and resolve disputes. When it is no longer needed, we take reasonable steps to delete or de-identify it.
Your privacy rights
Depending on where you live, you may have the right to request access to the personal information we hold about you, ask us to correct or delete it, or opt out of certain uses. Residents of California and several other states have specific rights under laws such as the CCPA/CPRA, including the right to know, the right to delete, and the right to opt out of the "sale" or "sharing" of personal information. To make a request, contact us using the details below; we may need to verify your identity first.
Children's privacy
This site is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has given us information, contact us and we will delete it.
Data security
We use reasonable technical and organizational measures to protect the information we collect. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. Please avoid sending sensitive information you would not want shared with a provider through our forms.
Changes to this policy
We may update this policy from time to time. When we do, we will revise the "last updated" date above and post the changes on this page, so please check back periodically.
Contact us
Questions about this policy, or want to exercise a privacy right? Contact us at [email protected].
MoldRemediation.io is a free service that helps homeowners connect with local providers. All contractors are independent, and MoldRemediation.io does not warrant or guarantee any work performed. It is the homeowner’s responsibility to confirm the contractor carries the license and insurance required for the job. People shown in photos or video are actors or models, not listed contractors.
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